1. Notes: 42 / 1 year ago  from clientsfromhell
   Clients From Hell: A client wanted an e-commerce store designed. We asked if she had a...

   clientsfromhell:

   A client wanted an e-commerce store designed. We asked if she had a budget, and she said, “No; it costs what it costs.” My partner and I proposed a very reasonable price and in the proposal, we stated that additional hours would be billed at $60 per hour. She refused to even look at the proposal,…

   And that is why you don’t start working until you have the client specifically agree to the cost and receive a down payment. It’s one of those lessons most of us have learn the hard way early on.

2. Notes

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       is why you don’t start working until you have...specifically agree to

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       use contact sheets listing everything agreed...both parties sign. If they dont sign you...

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       INSERT [SAD TROMBONE] HERE

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I'm a full time Web designer who co-founded an (over)active Web design firm. You can find me on http://Twitter.com/nb109 and probably some other places if you look around a bit.

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